Tokyo Hop-On Hop-Off Bus - Reviews

Rating of the activity

7.90 / 10

7.8536585365854 41 reviews | 763 travellers

A photo of travellers

Customer scoring

Type of traveler

Travelling alone (5)

Couple (17)

Group of friends (6)

With small children (2)

With older children (6)

Opinions of real clients who booked our products.

See only reviews with text

11 / Aug / 2023

Anonymous

Philippines

08 / Aug / 2023

Anonymous

Chicago, The United States

On the first bus (the bus was only one floor), the guide announced the different stops. She is a lovely lady but impossible to understand her English. She never distributed the earbuds; I am glad I had an old set in my purse. On the second bus, my husband and I stayed downstairs since we could not climb them. The guide, of course, was upstairs with the big group anyway we could not understand her. We did not go on the third bus. This activity was ok, but it was missing more details explanations.

We regret that the experience did not live up to your expectations. We try to provide the best possible service at all times.

I travelled with my partner

21 / Oct / 2019

Dalmacio Tola Puertas

Madrid, Spain

I travelled with my partner

23 / Sep / 2023

Johana Villalobos

Duitama, Colombia

I travelled with friends

08 / Sep / 2023

Chantal

La Celle St Cloud, France

I travelled with my partner

02 / Sep / 2023

Rubén Saldaña Aguilar

Mexico

Perdí más de medio día buscando la parada ya que donde decía que estaba no se encontraba faltan señaliza iones o ubicaciones pir maps

I wasted more than half a day looking for the stop because where it said it was, it was not there, there were no signs or pir maps locations.

En el bono enviado por parte del proveedor se indica la información actualizada sobre los distintos puntos de partida para hacer el recorrido. Sentimos las molestias que se hayan podido ocasionar a este respecto, y que no hayas podido ver antes esta información. Translate this opinion into English.

The voucher sent by the provider indicates updated information about the different starting points for the tour. We are sorry for the inconvenience that may have been caused in this regard, and that you were not able to see this information sooner. Opinion translated. Show original.

I travelled with my partner

02 / Sep / 2023

Jorge

Miami, The United States

I travelled with my partner

02 / Sep / 2023

Gilberto

Mexico

No me gusto, que si te bajas del autobús en algún lugar, el siguiente tarda muchísimo. Translate this opinion into English.

I didn't like that if you get off the bus somewhere, the next one takes forever. Opinion translated. Show original.

I travelled with my partner

28 / Aug / 2023

Americo

Panama

I travelled with teenagers

30 / Jul / 2023

Sandra

Spain

Hacía muchísimo calor y había cero sombra en el bus y desde mi parada era imposible realizar los 3 recorridos en 1 día. Un poco decepcionada. También estaría bien que hicieran una breve parada para hacer fotos en los mercados y teatros

It was very hot and there was zero shade on the bus and from my stop it was impossible to do the 3 tours in 1 day. A little disappointed. It would also be nice if they made a brief photo stop in the markets and theaters

El proveedor local intenta que la actividad esté a la altura de las expectativas de todos los participantes. Sentimos que este no haya sido tu caso. Se tendrán en cuenta tus comentarios de cara a mejorar el servicio. Translate this opinion into English.

The local supplier tries to make the activity live up to the expectations of all the participants. We are sorry that this was not your case. Your comments will be taken into account in order to improve the service. Opinion translated. Show original.

I travelled with my partner

22 / Jul / 2023

Juan Manuel Villanueva Gomez

Viveiro, Spain

I travelled with my partner

27 / Jun / 2023

Ana Belen

Santander, Spain

I travelled with my partner

25 / Jun / 2023

Anonymous

I travelled by myself

24 / Jun / 2023

Olga Carmona Gomez

Madrid, Spain

I travelled with my partner

18 / Jun / 2023

Enrique

México, Mexico

Excelente medio para conocer Tokyo. Ningún principio bleak para cambiar los boletos con el código QR que envío Civitatis. Gracias Translate this opinion into English.

Excellent way to get to know Tokyo. No bleak principle to change the tickets with the QR code that Civitatis sent. Thank you Opinion translated. Show original.

I travelled with teenagers

08 / Mar / 2020

Juan Carlos Castro

Saltillo, Mexico

Lamentablemente tuvimos un día lluvioso y con frio, algunos autobuses no cuentan con cabina interior solo exterior, entonces hay que revisar bien el clima para aprovechar al maximo Translate this opinion into English.

Unfortunately we had a rainy and cold day, some buses do not have an interior cabin only outside, so you have to check the weather well to make the most of it Opinion translated. Show original.

I travelled with friends

08 / Oct / 2019

Maria Lidia

Salta, Argentina

Buen trato de la guía. El inglés bueno pero rápido. Debería hablar más lento para hacerlo más comprensivo. En la línea azul encontramos un bus con español y lo aprovechamos mucho más. Si Citivatis es español.... Sus excursiones debieran ser en español. Sino las compramos en otras empresas. Presten atención a este dato muy muy importante para personas mayores

I travelled with my partner

23 / Sep / 2019

Clarisa Lazzuri

Del Viso, Argentina

I travelled with my partner

19 / Sep / 2019

Anonymous

Spain

10 / Sep / 2019

Jessica

Mexico, Mexico

No me gustó que lo que “venden” es un double deck y lo que me tocó todas las veces que subí y baje fue un autobús cerrado (normal) y eso no es lo que yo compre. Argumentaron que depende de los horarios es el autobús pero eso no lo dicen a la hora de comprar, sugiero mejoren su comunicación.

Gracias por tus comentarios. Tomamos nota de ellos para que nos ayuden a mejorar.

I travelled with my partner

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